Client Testimonials

Project: Laboratory and Waterworks Inspection System (LWIS) – Implementation
Company: Ontario Ministry of the Environment Laboratory Services Branch Safe Drinking Water Branch
“Given the multi-faceted nature and complexity of the project, it is a reflection of the exceptional calibre of the firm that they met, and even exceeded, all expectations with respect to the assignment.”
Clytan consistently met and even exceeded expectations. Of significance was the fact on many occasions, we received comments from the project team members that this was by far the best project experience they had ever had.”
Paul Mergler, Project Manager
Laboratory and Waterworks Inspection Services,
Ministry of the Environment,
Toronto, Ontario

To read a Siebel ‘Customer Success Story’ pamphlet related to this project click here

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Project: CRM Centre of Excellence
Company: Ontario Ministry of Government Services Innovation and Applied Technology Branch
This project required interaction and facilitation with the leadership at MGS and at the participating ministries. The deliverables developed were of the highest quality with a lot of creativity from the consultant.”





Robert Larrett, Head
Innovation and Applied Technology Branch
Office of the Chief Technology Officer
Ministry of Government Services
Toronto, Ontario

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Project: Laboratory and Waterworks Inspection System (LWIS) – Testing and Training
Company: Ontario Ministry of the Environment Laboratory Services Branch Safe Drinking Water Program Management Branch
The Consultants have used the best practices in the industry to communicate at every level and ensure that stake holder within the Ministry tied in with the recommendations that were put forth. The Consultants worked with a core team from the Laboratory to ensure that the knowledge transfer parameters were met.
The Consultants ensured that delivery time lines were met on project deliverables within the timelines set. Quality Assurance and Testing were executed at each phase of the project. The knowledge transfer from the Consultants to the end users allowed for a success transfer of the project’s working and maintenance.”
Cammy Mack, Group Leader
Regulatory Requirements, Quality and Reference Services Section
Laboratory Services Branch
Ministry of the Environment
Toronto, Ontario
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Project: Drinking Water Information System (DWIS) – Training
Company: Ontario Ministry of the Environment Drinking Water Program Management Branch
Exceptional knowledge and expertise of the subject matter (CRM); strong communication skills, both verbally and in writing; very thorough; consummate professionalism; and perhaps most important, looked at issues not as problems; but as challenges to be resolved.

Robert Larrett, Head
Innovation and Applied Technology Branch
Office of the Chief Technology Officer
Ministry of Government Services
Toronto, Ontario